As the firm’s Human Resources and Office Manager, Nancy is responsible for the successful implementation of the firm’s administrative policies and procedures, all personnel matters relating to the support staff, support services, and for ensuring the smooth operation of all office locations. Her strong interpersonal skills make her ideally suited for working with a diverse group of individuals. Providing support to employees and building a strong rapport with them are very important to her. Nancy believes that patience, compassion and empathy shown towards others helps make them feel valued, respected, and understood.